Fall 2020 Delivery | St. Clair College

FAQ for Fall 2020

What protocols are in place to ensure a safe return to campus for students?

The College requires all staff and students to complete a mandatory online training module. Students can access this training via Blackboard by following instructions found here.

Please be sure to follow the instructions as there are specific nuances that you must follow. For example, you must take this training from the webpage, through mySt.Clair, not your Blackboard app. Also, you must complete the training, including the questions at the end.  Stopping prior to finishing will result in the training not showing as complete and you will not be able to complete the questionnaire.

The training must be completed prior to the first day of classes on campus. Staff and students that do not complete the training will be denied access to the campus until it is completed.

This initial training will provide students with knowledge and protocol awareness that must always be adhered to in order to maintain a safe environment.

Will staff and students be screened daily?

A daily screening questionnaire is required to be completed by all staff and students. The questionnaire must be completed every morning before coming on campus. It can be accessed through the Student Information System. Instructions can be found here.

Once the questionnaire is complete, you will immediately receive an email, with either a clearance to come on campus (green lettering) or denial of entry (red lettering). You will show this email to Security at the building access point, preferably from your phone. You will also need to provide photo ID.

You will need to complete the questionnaire prior to arriving on campus, and every morning thereafter before you come on campus. Please note that all data will be deleted on a nightly basis, so it is prudent the questionnaire is completed the morning of every day you are accessing the campus.

It is highly recommended that you come to campus half an hour early, as we do anticipate some lines.

What happens if I am denied entry?

If you receive notice that you are denied entry to the campus, please do not come on campus. You will receive an email with instructions on how to proceed.

Will I have to wear a mask on campus?

The College has implemented the mandatory wearing of masks in all common areas (hallways, stairwells, lounge areas) on campus. In addition, masks are mandatory in labs and shops. Personal protective equipment (PPE) is also required in your labs and shops and will be posted in each. You must always comply with the mandatory mask and PPE requirements.

The campus will also be continuously monitored for the enforcement of health and safety protocols so that safety for all is maintained.

Signs have been posted throughout the campuses. You are asked to follow directional arrows, entrance/exit points and physical distancing requirements. Students may only access the building in which they are scheduled.

What other measures have been implemented in response to the Pandemic?

Cleaning protocols have been enhanced and touch-point areas, such as door handles and tabletops, are cleaned continuously. Students coming to classes on campus will be instructed to leave campus immediately after. During this time of enhanced safety protocols, we cannot encourage on-campus activity beyond the academic requirements. As a result of this restriction, no on campus food services will be provided during the pilot phase delivery. We encourage everyone to bring in their own food and water containers.

In addition, the College has controlled entry and exit points and directional signing has been implemented. Risk assessments have been completed for all labs and common areas, at all campuses and mitigation actions have been implemented where necessary.  Where physical distancing cannot be maintained, personal protected equipment (PPE) is mandatory to ensure the health and safety of our students and staff in appropriate areas.

What does Stage 3 of the Province Re-opening Plan mean for the College?

The College will not see any significant changes in operation in Stage 3. All safety protocols that were in place for Stage 2 will remain in Stage 3, including mandatory training, screening before attending campus, designated entry points, physical distancing, wearing of face coverings and PPE, enhanced cleaning, education, and signage, etc.

The College will review food service operations with vendors and determine a time to re-open food services on campus.

At this time, the bookstore, library, student services and registration services will continue to operate remotely. The College is developing a plan for students to book on-campus appointments and will communicate that plan once finalized for fall startup.

When will classes start?

St. Clair College will delay the start of its fall semester by two weeks, with classes commencing Monday, Sept. 21 and running for 13 weeks. There will be a few programs within the School of Health Sciences, which are governed by accreditation bodies, that will require a start date of Sept. 8 to achieve a full 15-week semester for practical skills. An email with further instructions will be sent during the summer break.

Will classes be online or face-to-face?

Most courses at St. Clair College will be delivered online in the fall, along with some in-person classes for labs that require hands-on instruction.

How will I know which classes are online, hybrid or face to face?

Each program has identified how the semester delivery of your classes will occur.  Please go to the College Programs website and select your specific program for details. https://www.stclaircollege.ca/programs.  Further communications will be sent as your start date approaches.

  • In-Person delivery will require you to attend classes at the college and instruction will be provided by faculty in person;
  • Online delivery will require you to access your courses and receive instruction through Blackboard;
  • Hybrid delivery will be a combination of in-person and online instruction (as noted on your schedule);
  • Clinical/Placement will require you to attend your practical, in-person, hands-on learning experience with a predetermined industry partner.

Do we pay for parking this fall at the College?

There is no charge for parking at the College for the fall semester.

When will my fall class schedule be available?

Student schedules will be available August 24.

Is there a reduction in tuition or ancillary fess for the fall semester?

There is no reduction of tuition or ancillary fees for Fall 2020.  Tuition is for the instruction, assessment, and administration of a program. Instruction is not specific to location or mode of delivery (in-person or online).

These costs are ineligible for refund or rebate.  The ancillary fees support student services and activities distinct from academic programming or the College’s general operating costs.

What is the deadline to drop a course or withdraw from it without penalty?

The deadline for Fall 2020 is October 2.

What are the tuition and ancillary fees for Fall 2020?

You can find the fees here: https://www.stclaircollege.ca/registrars-office

Can I defer my enrolment from Fall 2020 to January 2021?

All programs are not offered in January. If your program is not offered, you would have to apply for Fall 2021. Please be aware that seats in a program cannot be guaranteed if you choose to defer your Fall 2020 start.  Admission to a highly competitive program is offered to the most qualified applicant by semester. If you have been accepted and choose to defer, you may be placed on the program waitlist or will have to enroll in September 2021.

When will I receive my login information for the start of the semester in September?

You will receive your login information in August, allowing you access to My St. Clair portal and the Student Information System (SIS). We will be reaching out to you through email, so keep an eye out for the login information sometime in mid-August.

When will I receive my class schedule?

Class schedules will be released August 24. That information will be available through My St. Clair or you can log into your SIS.

When do I choose my elective courses?

You will start to choose your elective courses September 1. The courses will be available on a first come, first served basis.

When is my Proof of Enrollment available?

Proof of Enrollment letters are now available online through your SIS account as long as you have paid your $100 tuition deposit & are in good Academic Standing.

Log onto your SIS account:  Main Menu > Self Service > Academic Records > Print Proof of Enrollment

If you are having difficulty accessing your proof of enrollment and have paid your $100 tuition deposit please email info@stclaircollege.ca

How do I get access to my IT account & my login information?

Once you are enrolled, you should receive the email below from IT.

If you have not received your account activation information, are having trouble logging in, or need to reset your password, please contact the IT Help Desk at https://www.stclaircollege.ca/it-services.


IT account email sample

I am an international student who is starting post-secondary studies this September at St. Clair College.  Due to COVID-19, I have received preliminary approval (ie. Stage 1 Approval) from IRCC (Immigration, Refugees and Citizenship Canada) to begin on-line studies from my home country.  What happens if I do not receive my Canadian Study Visa to travel to Canada (ie. Stage 2 Approval) after I have already commenced by studies?

In the event you do not receive Stage 2 Approval and your Canadian Study Permit is declined, St. Clair College is willing to refund or defer your full tuition payment, less the $125 application fee already paid.

I am an international student who is starting post-secondary studies this September at St. Clair College.  Due to COVID-19, I have received preliminary approval (ie. Stage 1 Approval) from IRCC (Immigration, Refugees and Citizenship Canada) to begin on-line studies from my home country.  As part of my required tuition fees, I have paid for health insurance that provides health coverage during the academic year.  As I am in my home country, am I able to have the health insurance fee deducted from my account?

As an international student studying from your home country, you are eligible for a reduction to your health insurance fees until such time you arrive in Canada to begin your studies.

Health Insurance Fees are posted as follows:

  • September to August (September Intake) = $745.00
  • January to August = (January Intake) $535.00
  • May to August (May Intake) = $335.00

As an international student beginning their studies in September from their home country and has received Stage 1 approval, you are eligible for a reduction in fees from $745.00 to $535.00, a difference of $210.00.  The fee will be reduced to $535.00 to coincide with your anticipated planned studies in Canada beginning in January 2021.  The $210.00 may be refunded to you upon request.

I am a student living in St. Clair College’s Residence this September.  What precautions have you taken as a result of COVID-19?

St. Clair College has reduced capacity at the Windsor Campus Residence for the upcoming Fall semester to 50%. This means that students living in the Residence will not be sharing a common space (ie. kitchen and washroom) with another individual; instead of two (2) students sharing a living space, only one (1) student will reside in the suite. St. Clair College is currently working with Campus Living Centres to determine capacity and COVID-19 protocols for the Chatham Residence. We will post an update as soon as it is available.

How do I acquire a locker for the upcoming Fall semester?

Due to the onset of COVID-19, the College has implemented a modified curriculum delivery for the Fall semester whereas the majority of classes will be offered temporarily in an online format. As a result, students that are able to access the building will be asked to limit their time on campus. Given the implementation of safety protocols, the College will NOT be offering lockers to our students this term. For those students enrolled in programs that have tool kits and other required program materials, the College is investigating other options to address your concern.

Summer greetings to our growing St. Clair family and a special welcome to our incoming first-year students. We hope your July is off to a great start.

It is with great joy that St. Clair College can announce the approval and commencement of our pilot project this week to have our Winter/Spring students return to campus to complete their interrupted academic studies. The College has worked diligently with the Ontario Ministry and our local health authorities to provide you with a safe campus environment.

Utilizing the plans for the Pilot Project, we continue to finalize the upcoming 2020-2021 school year ensuring your health and safety are our first priority. Our commitment is to provide each of you with the support you need to have a successful and positive year with us at St. Clair College.

During this COVID-19 era, the College continues to consult with the Ontario Government, experts and local health departments to provide you with a safe and healthy learning environment. You can learn more about these plans on the FAQ page of our website at https://www.stclaircollege.ca/health-centre/coronavirus/faq.

Students who studied with us last semester will be familiar with some of the ways we adapted teaching through remote learning. If you are a first-year student coming from high school, you have experienced online learning too. In addition to online presentations, our instructors and service departments will continue to be available to help you succeed in your studies.

The essence of what has made St. Clair College a great place to learn and grow has not changed. As we begin our 54th year, we will build on the decades of successes that have enabled our students to prepare for careers and life.

Whether you will be learning online, face-to-face or through a blended model, we are here to help you. Our student services department will continue to serve you through learning support programs, scholarships and financial aid or mental and emotional health counselling.

Please refer to our College website first for all the answers to your questions, under the headings "Starting in September", "Financial Support" and "COVID-19 Updates." If there is a question you don't see answered in our FAQ or on the website, please email us at info@stclaircollege.ca and we will get back to you with an answer.

To understand the educational delivery currently planned for your program, you can now go online to find your program here: https://www.stclaircollege.ca/programs. Each program page will have a button entitled "Fall 2020 Program/Course Delivery", where you will find information about whether your courses will be delivered online, in person or a combination of both.

The Pandemic Steering Committee has been planning your safe return to school. Our Facilities Department has installed signs throughout the campuses reminding staff and students to wash their hands, practice social distancing and wear a mask. Cleaning protocols have been enhanced so that high traffic areas are wiped down and disinfected often.

Students coming to campuses in the Fall will be required to complete the COVID-19 Student Training Module in order to attend classes. Every student will also be screened daily for symptoms of COVID-19. Further instructions will be provided in a future email.

Are there challenges ahead? There always are. This pandemic has created some new concerns and uncertainties. Count on us to help guide you through this year. Together, we will make this another awesome year at St. Clair College.

Thank you for choosing St. Clair College, we can't wait to welcome you in September!

Roseann Danese,
Manager, Marketing and Recruitment

Dear Soon-to-be Saints:

Congratulations on your admission to St. Clair College.  Our official motto, in Latin, is "Optimum Elige" – that is "Choose The Best"... and you have certainly done that.  Annual, province-wide satisfaction surveying of students, graduates and employers-of-graduates traditionally shows St. Clair College ranking in the top five of a number of categories among Ontario's two dozen public colleges, for our academic quality, employment preparation and on-campus services and facilities.

During these still uncertain times, as we all await the resolution of the COVID-19 pandemic, I am sure you are wondering what your 2020-21 academic year will look like.  How will we deliver the excellent education that you seek?

First and foremost, let me assure you (and your parents and loved ones who may be supporting you in your educational journey) that your health and well-being is the College's paramount concern.  That has always been the case, but never moreso than in the midst of the current health crisis.  As we prepare for the Fall 2020 semester, ensuring your health and safety is the concern that supersedes all our plans and intentions.

Since mid-March, we have been consulting with the provincial Ministries of Health and Colleges and Universities, the regional Health Unit, and a number of other agencies, to meld St. Clair's operational potential with the guidelines and restrictions associated with pandemic controls.  What can we do (and what can't we) in terms of architectural alterations, space management, facility scheduling, class-size reductions and the furnishing of personal protective equipment to allow a certain number of people to be on our campuses while still strictly enforcing the mandated individual social-distancing and group-gathering limitations.

For the most part, the lecture portion of your instruction can be delivered safely and very effectively on-line.  Our faculty members gained a great deal of experience in this electronic format at the end of the 2019-20 academic year when we had to suspend in-person classes in mid-March.  Within a small amount of time, they converted all of their lectures and lesson plans to on-line delivery, allowing us to successfully complete our Winter semester.  Many professors are also providing on-line instruction to the several hundred, home-based students who are enrolled in the 20 or so programs running during our current Spring/Summer semester.

But the uniquely beneficial feature of a St. Clair education – like that of the entire Ontario college system – is its hands-on, practical, technical nature.  The knowledge you acquire through lectures and classroom assignments is reinforced by the skilled techniques developed in labs, workshops and clinics.  It is, in large part, those practical skills which will ultimately – upon your graduation – make you highly attractive to employers.

That being the case, the College's concentration at this moment is to attempt to arrange a certain degree of on-campus, in-person attendance for you during the Fall semester, if only for the labs, workshops and clinics associated with those courses that require it.

Let me emphasize this again, your health and safety supersedes all of our desired and intended plans.  If, ultimately, we or provincial/local health authorities determine that your presence on-campus would entail an inordinate or unmanageable degree of risk, then we will have to operate strictly on-line during the Fall and hope that the New Year – and the Winter semester – will dawn pandemic-free.  But if we can, safely, welcome you to campus for a few hours of integral lab/workshop time per week in the Fall, it is our fervent hope to do just that.

That, of course, probably will not be possible for many of our new, incoming international students.  The other factor affecting you, at the moment, is the global travel restrictions that may have postponed your ability to get to Canada.  Until we can roll out the welcome mat to greet you in-person, we'll be providing you with your on-line lectures – coupled, perhaps, with some on-line-delivered skill exercises that you can practice at home.

Many of you, I suspect, have seen that other schools have already announced that they will be operating in strictly on-line fashion in the Fall.  In St. Clair's case, as I write this letter in early June, we believe we have a few more weeks to firmly and finally determine (in conjunction with public health authorities) how we will be operating in the Fall.  Remember, too, that we are trying to develop individual curriculum-delivery plans for over 100 academic programs, encompassing several thousand courses, at a half-dozen campuses.  Analyzing that substantial quantity of scenarios, our administration and faculty members have now been working for two months to determine what we can do on-line and what we might be able to do face-to-face.

When that analysis is complete in a few weeks' time, you will receive follow-up information from the College.  It will specify the elements of your Fall semester to be delivered on-line and the elements planned for on-campus, in-person instruction.  That follow-up message will also outline all of the health and safety protocols and procedures we will be implementing to ensure your personal protection when on campus.  In order to give our staff enough time to prepare, our Fall semester will commence on Monday, September 21, 2020, which is two weeks later than originally planned.  The College is also currently planning for a 13-week semester.

On monitor screens or in-person, the entire St. Clair College family of employees looks forward to seeing you in September as you launch your postsecondary journey.

Until then, stay well and we'll keep you informed of our plans with updates during the next few weeks.

Patricia France, M.Ad.Ed.

Dear Saints:

As you are aware the COVID-19 Pandemic has created major challenges to every enterprise around the globe. Post-Secondary Academic Institutions are no different. Every College and University is undergoing a complete assessment of its delivery model, including St. Clair College.

The staff at St. Clair College have dedicated considerable time and effort to determine the safest and best possible way to continue to provide a quality education to our students in all our programs for the upcoming Fall 2020 Semester.

We are undergoing a thorough assessment of every single program (including Apprenticeship and Pre-Apprenticeship), classroom, lab and every area of the institution to ensure the safety of our students and staff when we do return to face-to-face activity. This assessment also includes a comprehensive analysis of every course to determine the best blend of virtual learning opportunities versus a conventional in-person platform in order to complete the program outcomes. Classes are being designed to be flexible and accommodating.

Please be assured that we are committed to ensuring that you receive the best possible education in your upcoming academic semester regardless of the method of delivery.

As a follow-up to the President's message on May 19, 2020, here are the current academic plans. The current spring semester is running on-line. We are hoping that we will be able to conduct a "pilot" in-person delivery for graduating students that still require face-to-face elements from the Winter Semester in early July. If that is successful, with the approval of public health officials, we may be able to conduct some face-to-face delivery of our Spring Semester in August. This will include all post-secondary programs, Apprenticeship, and Pre-Apprenticeship programs.

Our number one priority is safety and, as such, the College must ensure that we follow the direction of public health authorities and acquire the appropriate approvals for reopening College campuses when it is safe to do so. This approach will likely result in a reduced student population on our campuses whenever and wherever possible, as well as adhering to social-distancing/group-gathering restrictions.

In order to give our staff enough time to prepare, our Fall Semester will commence on Monday, September 21, 2020, which is two weeks later than originally planned. The College is currently planning for a 13-week semester.
There may be a few programs within the School of Health Sciences which are governed by accreditation bodies that may require a start date of September 8, 2020 to achieve a full 15-week semester for practical skills. These affected students will receive further instructions from their program coordinators regarding semester start date and semester length once the analysis of the program is complete.

St. Clair College prides itself on its reputation for excellence in education and especially in providing the tangible hands-on skills necessary for our graduates to be successful in their chosen careers.  

Please be reassured that you have made the right decision to come to St. Clair College. Our students are the reason we exist. To that end, we will continue to provide the quality education that is expected of us and has made St. Clair College a recognizable academic institution globally. Our ability to cover curriculum remains (as has always been the case) indisputable.

We sincerely thank our graduating students, who are awaiting the completion of their Winter studies, for their patience as we still endeavor to navigate a return to labs and clinicals for completion of program outcomes.

I very much look forward to seeing you all in our hallways once again, when it is safe to do so. I enjoy the vibrance that our students bring to our campuses which truly defines who we are...Proud professionals creating the next generation of excellence.


Waseem Habash
Vice President, Academic